DIRECTOR OF SALES AND MARKETING

The Director of Sales & Marketing is responsible for managing the implementation of the hotel’s sales and marketing strategies and achieving budgeted top line revenue for the hotel. The DOSM is accountable for guest room and catering/banquet revenues. The role is responsible for maximizing profitability for the hotel and ensuring delivery of outstanding quality service for all customers. The DOSM will work closely with revenue management and marketing functions, to develop strategies to maximize Revpar and grow market share. The DOSM is further responsible for the development of the annual sales & marketing budget, as well as ensuring forecast accuracy in conjunction with the revenue management.

BRAND COORDINATOR

Tangla Hotel Brussels is recruiting a Brand Coordinator. In this role as a Brand Coordinator you will report to the Director of Sales and Marketing and/or the Director of Marketing. The Brand Coordinator facilitates the day-to-day operations of the Company’s Brand Marketing initiatives which may include, but are not limited to, creative execution of marketing and media campaigns, maintaining brand standards and consistency, as well as project management.

RECEPTIONIST / RESERVATION AGENT

Tangla Hotel Brussels is looking for a Receptionist/Reservation Agent. You will be reporting directly to our Front Office Manager. Here is a summary of this position : Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following the Tangla standards of hospitality and adhering to guidelines and procedures.

CONCIERGE / DRIVER

Serves as the guest's liaison for both hotel and non-hotel services. Functions are an extension of front desk agent duties. Assists the guest- regardless of whether inquiries concern in-hotel or off-premises attractions, facilities, services, or activities while following the Tangla brand standards, procedures and policies at all times.

WAITRESS - BARMAID / WAITER - BARMAN

This position is concerned with attending to the needs of guests in the restaurant and room service, taking orders, serving and removing crockery and beverages in accordance with guest’s requirements and service standard.